Identity verification with proof of life via WhatsApp Flows

Companies are increasingly adapting to the digital age, as the use of new technologies is synonymous with innovation and convenience for customers. In this context, identity verification with proof of life, using WhatsApp Flows, is presented as an efficient solution that optimizes this process, facilitating the user experience while protecting their information.

To put it into perspective, WhatsApp is a tool that is accessible to everyone, in fact, its open rate is 98%. Implementing solutions that complement its use, transforms it into an indispensable tool for industries.

Following the same line, this network has optimizations such as WhatsApp Flows, which streamline purchase processes, forms, and now, identity verification with proof of life.

This optimization, through WhatsApp Flows, reduces time and provides your customers with the convenience of performing the verification from their mobile device, eliminating the need for unnecessary travel.

Benefits of using WhatsApp Flows for identity verification with proof of life

Identity verification is essential in today’s digital landscape, as digital interactions have become predominant. Incorporating this tool through WhatsApp Flows offers a number of benefits:

• Optimization: Live person verification on WhatsApp Flows reduces verification time. Users can complete the process in minutes, improving operational efficiency for businesses.
• Security: By requiring your customers to perform a live person verification, you ensure that the person attempting to verify their identity is who they say they are, using technologies that may include facial recognition.
• Convenience: Your customers can start the verification process anytime, anywhere.

Optimization across all industries

As mentioned before, the benefits of identity verification with proof of life through WhatsApp Flows are cross-industry, adapting to the needs of each sector, for example:

In the public safety sector, verification achieves an 80% success rate in identification processes, highlighting its crucial role in crime prevention. Ongoing investigations also report a 70% effectiveness rate in utilizing this technology, while access control stands at 60%.

Conversely, in financial services, verification stands at 65%, investigations at 55%, and access control at 50%. According to a report, 80% of consumers would dedicate more time to identity verification measures when accessing online financial accounts if it enhances security.

Lastly, benefits for the telecommunications industry reach 40% in payments, 45% in device protection, and 55% in access control.

At OneMarketer, we understand that the key to a unique experience lies in continuous adaptation. With this in mind, we continue to implement cutting-edge technologies to provide solutions that not only meet but exceed our clients’ expectations, ensuring that every stage of the service process is as seamless and enriching as possible.

Would you like to learn more about identity verification with digital proof of life through WhatsApp Flows or other solutions?

Write to us at info@onemarketer.net and one of our specialized advisors will contact you shortly.