Today, the automation of processes on WhatsApp has become an essential component to provide users with an exceptional and agile experience. This applies to the execution of marketing campaigns and post-sale support, but e-commerce processes have presented other limitations.

These have been associated with the marketing of products with physical inventories, which do not depend on online availability or more specific additional conditions such as time or date, maintaining an opportunity for growth on WhatsApp as a digital sales channel. In addition, successive questionnaires with inflexible formats and static information have contributed to the risk of user fatigue and the abandonment of crucial transactions.

Now, innovating once again, the reservation and purchase of non-tangible services through WhatsApp is possible. In response to these challenges, Meta has launched WhatsApp Flows, a tool designed to significantly accelerate and personalize the process of buying and closing sales of services on the most popular messaging app in Latin America.

WhatsApp Flows consists of form templates with a highly efficient user interface, which is added to automated conversational flows, campaign flows, or agent support flows. It also integrates the information provided by the user dynamically and bidirectionally with the scheduling or availability systems of the client’s CRM to display the current offer and successfully conclude the digital contract.

As a WhatsApp Business Partner, at OneMarketer, we are committed to helping you make the most of WhatsApp Flows by adding WhatsApp Flows to our 100% native WhatsApp sales solution: OneCommerce. Take advantage of their combined synergies that will transform your business approach:

Experience optimization

Simplify the purchasing process by improving user interaction. Use visual elements, innovative formats, and dynamic selections to reduce friction and make the shopping experience smoother and more enjoyable. Each stage of the process is more fluid, simple, and effective with WhatsApp Flows.

Revenue increase

By integrating WhatsApp Flows with your CRM for the reservation or purchase of services and intangibles, you can experience a substantial increase in sales. This translates to increased revenue by selecting the service in detail, configuring the shopping cart, incorporating the payment gateway, and turning each interaction into an opportunity to generate revenue.

Customer satisfaction

Implementing WhatsApp Flows into OneCommerce not only accelerates transactions but also enhances customer satisfaction. By providing a more efficient purchasing process, you contribute to building stronger and longer-lasting relationships with your customers.

By choosing OneMarketer, you are opting for the forefront in digital solutions backed by the quality and trust of Meta. We are here to guide you in optimizing your sales process and improving the customer experience with WhatsApp Flows.

Discover today how this innovative solution can transform your business approach and take it to the next level. Choose efficiency, customization, and customer satisfaction with WhatsApp Flows from Meta, a revolutionary change that will make a difference in your business strategy

The evolution begins now!