Conversational bots, powered by Generative Artificial Intelligence and Natural Language Processing (NLP), are revolutionizing the way we interact with information online. With abilities superior to even web search engines, these virtual assistants not only excel in the current development of digital marketing, but are also reshaping traditionally non-technological sectors, such as education.

The Impact of conversational bots in education

A study conducted by BTR Consulting among 300 people, including fathers, mothers and teenage children in school, indicated that 32% of them use ChatGPT to do homework easily, in subjects such as logarithmic calculations and solving the exercise for them. This implies that the use of these solutions allows users to help solve everyday challenges, optimizing time and making life easier, thanks to their ability to provide online information, perform evaluations, report grades and integrate with new sources of information.

Revolutionize your business with conversational bots

Digital marketing is not lagging behind in the adoption of this technology. Bot Manager is an impressive case that illustrates the ability of bots to improve the user experience in ecommerce. Integrating Generative AI and PLN, Bot Manager designs seamless and automated user experiences, adapting to CRM and social media platforms, reducing wait times and doubling customer service efficiency, resulting in a 40% increase in customer satisfaction.

These advances not only improve operational efficiency, but also provide valuable insights from the analysis of large volumes of user interactions. This represents a golden opportunity for companies seeking to better understand their customers and deliver highly personalized services.

In short, these tools are redefining the user experience, offering personalized and efficient solutions for everyone. Write to us now at www.onemarketer.net/es/contacto and find out how to adapt these innovations to your ecommerce, staying ahead of your audience’s expectations.