Reach & Engage Recarting

Every abandoned cart is a possible sale

Recarting detects abandoned carts on your site and reaches out to the customer on the channel most likely to get a reply, with the right message and incentive, with no work from your team.

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Every abandoned cart is a possible sale

We have advised major brands in 16 countries

  • Abbott
  • AFP Capital
  • AFP Habitat
  • Avon
  • Banco General
  • Banco Promerica
  • Caja Los Andes
  • Cargo Expreso
  • Castaño
  • Cencosud
  • Chilexpress
  • Claro
  • Coca-Cola Andina
  • D&C
  • Econorent
  • Entel
  • Froneri
  • Global Bank
  • Izipay
  • LATAM Airlines
  • L'Oréal
  • Mallplaza
  • Manpower
  • Niu
  • Posadas
  • RAC Asistencia
  • Ripley
  • Simmons
  • SMU
  • SURA
  • Telefónica
  • Transbank
  • Tur-Bus
  • Universidad de Las Américas
  • Universidad Tecnológica del Perú
  • Vivo
  • WOM

Benefits of adding Recarting

  • Recover lost revenue

    Around 70% of carts are abandoned; Recarting turns part of them back into sales.

  • Zero manual work

    From detection to close, the recovery process is 100% automatic.

  • Right message, channel and time

    Personalize by product, segment and time since abandonment to maximize replies.

  • Real-time metrics

    Carts detected, contacted, recovered and amount recovered in one dashboard.

How it works

  1. 1

    Connect your site

    Integrate Recarting with Google Tag Manager to track your store’s events.

  2. 2

    Detect abandonment

    When a customer leaves products in the cart, Recarting records it.

  3. 3

    Reach the customer

    Send a reminder or a discount on the most effective channel for that person.

  4. 4

    Measure recovery

    Track how many carts turn back into purchases and how much was recovered.

Features

  • Google Tag Manager

    Track your website’s events without complex development.

  • Multichannel

    Reach out via WhatsApp, SMS, Messenger or email, whichever gets the best response.

  • Automatic discounts

    Send coupons and promotions to encourage completing the purchase.

  • Send timing

    Set how long to wait after abandonment before contacting the customer.

  • Personalization

    Messages based on the product, the segment and the cart value.

  • Downloadable dashboard

    Up-to-date reports and metrics to decide with real data.

Use cases

  • Retail and e-commerce

    Flash offers for abandoned carts.

  • Fashion and beauty

    Coupons for products viewed or left in the cart.

  • Travel and hospitality

    Recovery of bookings left incomplete.

  • Food and beverage

    Limited-time discounts for a quick purchase.

Frequently asked questions

What do I need to get started?

Your site running Google Tag Manager. From there Recarting tracks cart events and triggers recovery.

Which channel is used to reach the customer?

WhatsApp, SMS, Messenger or email; you choose the channel or the one most likely to get a reply from each customer.

Can I offer a discount?

Yes. You can include coupons or automatic promotions in the recovery message.

How do I measure results?

The dashboard shows carts detected, contacted and recovered, and the amount recovered.

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Win back the sales that slip away

We’ll show you how Recarting would work with your store and your channels.

Request your demo