Consulting · Design
Where vision becomes architecture
With a clear Discovery, engineering steps in. We turn the opportunities we found into a concrete technical solution: custom flows, integrations with your systems and an architecture built to scale.
Talk to an expert“We didn’t want another generic bot. We wanted something that spoke our business language”
This is where many projects fall short: they deploy a template and hope it fits. We, instead, design the solution around your operation.
Flows, integrations and touchpoints are defined with a dedicated Project Manager who knows the platform and how it fits your technical reality. The scope is agreed, documented and built.
How we go from design to production
- 1
Technical scope definition
We turn Discovery opportunities into a detailed scope: what gets built, with which integrations and against which success criteria.
- 2
Custom flow design
We build conversational journeys to measure, not as templates, following your processes, business rules and channels.
- 3
Architecture and integrations
We connect the platform with your CRM, ERP, core or in-house systems, with a robust and secure architecture.
- 4
Testing and go-live
We validate every flow in test environments before going live, minimizing risks and surprises.
Conversational engineering led by technical experts
Every implementation has a Project Manager who orchestrates technical design, integrations and timelines.
They are the bridge between your IT team and our platform, making sure what was designed in Discovery is built right, on time and without technical issues.
The numbers that back us up
- +250Flows designed around the client’s real needs
- +30Integrations with core enterprise systems
- 100%Project teams focused on delivering the best solution
What you walk away with from this phase
-
Technical scope document
What gets built, with which integrations and which success criteria.
-
Flow and architecture blueprint
The conversational journeys and the architecture behind them.
-
Configured integrations
The platform connected to your CRM, ERP, core or in-house systems.
-
Solution in production
Flows validated in testing and live with your customers.
The 3 phases of our consulting
One continuous journey: from discovery to the evolution of your solution.
-
Phase 1 · Discovery and customer journey
We listen to your business, map your customers’ journey and prioritize opportunities.
-
Phase 2 · Solution design and architecture · You are here
We turn Discovery into flows, integrations and an architecture built to scale.
-
Phase 3 · Evolution and maturity lifecycle
Customer Success supports the live solution to add value and new use cases.
We have advised major brands in 16 countries
Ready to try your fully personalized demo?
Leave us your details and let’s start designing your free personalized pilot, with a conversational ecosystem tailored to your business.
Request your demo