Industries · Healthcare

Resolve it with the patient, in every conversation

Reduce no-shows, deliver results proactively, offer 24/7 scheduling, app-free telemedicine and payments built into the chat.

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Resolve it with the patient, in every conversation

We have advised major brands in 16 countries

  • Abbott
  • AFP Capital
  • AFP Habitat
  • Avon
  • Banco General
  • Banco Promerica
  • Caja Los Andes
  • Cargo Expreso
  • Castaño
  • Cencosud
  • Chilexpress
  • Claro
  • Coca-Cola Andina
  • D&C
  • Econorent
  • Entel
  • Froneri
  • Global Bank
  • Izipay
  • LATAM Airlines
  • L'Oréal
  • Mallplaza
  • Manpower
  • Niu
  • Posadas
  • RAC Asistencia
  • Ripley
  • Simmons
  • SMU
  • SURA
  • Telefónica
  • Transbank
  • Tur-Bus
  • Universidad de Las Américas
  • Universidad Tecnológica del Perú
  • Vivo
  • WOM

Every missed appointment is a sunk cost, and every call uses up clinical time

What changes when patients get answers in the conversation.

  • Fewer no-shows

    24/7 scheduling with an optional deposit that reduces appointment cancellations.

  • Lower clinical workload

    Proactive delivery of test results that reduces patient calls asking about them.

  • Less overload

    AI-powered triage that classifies urgency and eases the load on care teams for better routing.

  • Better adherence

    Appointment and care reminders that cut rework for the care team.

Use cases by area

Five areas for clinics, medical centers and healthcare providers.

  • Patient care

    Schedule, guide and support without external apps: 24/7 booking or rescheduling with a confirmation deposit, proactive delivery of results and medical certificates, prescription renewals, hybrid telemedicine with symptom checker, voice and video, and digital admission with intake forms, consents, e-signature and biometrics.

  • Patient experience

    Listen, support and educate to improve clinical outcomes: traceable complaints, post-visit surveys, post-operative care reminders and preventive check-ups.

  • Administration and finance

    Collect payments and manage reimbursements without manual processes: e-receipts, health insurance reimbursements and co-payments through a payment gateway, plus deflection of billing calls to the chat.

  • Marketing and prevention

    Increase attendance at preventive health campaigns with check-up and vaccination reminders on a channel far more visible than email.

  • Clinical teams and HR

    Communicate with clinical teams securely and compliantly: shift alerts in groups on an auditable channel, and a help desk with tickets for clinical systems.

Products for healthcare

Frequently asked questions

Do patients need to download an app for telemedicine?

No. The hybrid consultation happens on the same messaging channel, with AI, voice and video, and the clinician joins when needed.

How are no-shows reduced?

With 24/7 scheduling, an optional confirmation deposit and automatic reminders that let patients confirm or reschedule from the chat.

Can test results be sent through the chat?

Yes. Results and medical certificates are delivered proactively when ready, which cuts calls from patients asking about them.

How is communication between medical teams protected?

With auditable corporate groups instead of personal WhatsApp, so clinical information stays on a channel controlled by the institution.

Less friction, more time for your patients’ health

We’ll show you in 30 minutes how automation solves this for your healthcare area.

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