Across the platform Integrations

Your conversations connected to your systems

OneMarketer integrations link your channels with CRM, ERP, payment gateways and AI engines, so every business event triggers the right conversation and every reply updates your data.

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We have advised major brands in 16 countries

  • Abbott
  • AFP Capital
  • AFP Habitat
  • Avon
  • Banco General
  • Banco Promerica
  • Caja Los Andes
  • Cargo Expreso
  • Castaño
  • Cencosud
  • Chilexpress
  • Claro
  • Coca-Cola Andina
  • D&C
  • Econorent
  • Entel
  • Froneri
  • Global Bank
  • Izipay
  • LATAM Airlines
  • L'Oréal
  • Mallplaza
  • Manpower
  • Niu
  • Posadas
  • RAC Asistencia
  • Ripley
  • Simmons
  • SMU
  • SURA
  • Telefónica
  • Transbank
  • Tur-Bus
  • Universidad de Las Américas
  • Universidad Tecnológica del Perú
  • Vivo
  • WOM

Why integrate your systems with OneMarketer

  • Connect everything

    CRM, ERP, payment gateways, dashboards and AI engines in a single ecosystem.

  • Real-time events

    A payment, an approval or a shipment triggers automatic conversations with your customer.

  • Two-way sync

    Customer replies update your systems instantly, with no manual data entry.

  • Full traceability

    Every interaction is visible across all connected systems.

How it works

  1. 1

    We map your systems

    We review your platforms and define which data and events must flow each way.

  2. 2

    We connect via API

    Native connectors, REST APIs and webhooks with credentials and permissions per integration.

  3. 3

    We automate flows

    Bots and agents read from and write to your systems during the conversation.

  4. 4

    We monitor

    Every exchange is logged to audit and resolve incidents quickly.

Features

  • CRM

    Customers, contacts and leads synced with your CRM or OneMarketer’s CRM.

  • ERP and core

    Orders, invoices, stock or financial products available inside the conversation.

  • Payment gateways

    Charge from the chat and let confirmations trigger the next step of the flow.

  • Connected bots

    Bots query your APIs in real time to answer with the customer’s data.

  • Webhooks

    Platform events sent to your systems and external events that trigger flows.

  • Encryption and integrity

    Data protected in transit and at rest against interception and tampering.

Use cases

  • Banking and insurance

    CRM and credit assessment connected to the sales flow.

  • Retail

    Catalog, stock, orders and payments connected to WhatsApp.

  • Telecommunications

    Tickets, provisioning and billing integrated with customer service.

  • Real estate and education

    Leads and quotes synced to the CRM, and academic records connected.

Frequently asked questions

Which systems does it integrate with?

CRM, ERP, core banking, payment gateways, BI platforms and AI engines that expose an API.

Are integrations secure?

Yes. They use credentials with scoped permissions and data is encrypted in transit and at rest.

Do I need my own technical team?

Not necessarily. Our team handles the technical complexity and adapts to your infrastructure.

Does it work both ways?

Yes. Your systems can trigger conversations and customer replies update your systems.

Related products

Connect your conversations with your data

We’ll review your systems and show you how they’d work integrated with your channels.

Request your demo