Across the platform Data API

All your data, one source of truth

Data Integration via API connects your external sources to OneMarketer to combine business data with conversational data, so marketing, sales and CX work from the same information.

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We have advised major brands in 16 countries

  • Abbott
  • AFP Capital
  • AFP Habitat
  • Avon
  • Banco General
  • Banco Promerica
  • Caja Los Andes
  • Cargo Expreso
  • Castaño
  • Cencosud
  • Chilexpress
  • Claro
  • Coca-Cola Andina
  • D&C
  • Econorent
  • Entel
  • Froneri
  • Global Bank
  • Izipay
  • LATAM Airlines
  • L'Oréal
  • Mallplaza
  • Manpower
  • Niu
  • Posadas
  • RAC Asistencia
  • Ripley
  • Simmons
  • SMU
  • SURA
  • Telefónica
  • Transbank
  • Tur-Bus
  • Universidad de Las Américas
  • Universidad Tecnológica del Perú
  • Vivo
  • WOM

Why integrate your data via API

  • One source of truth

    Marketing, sales and CX work with the same data at the same time, without silos.

  • Faster decisions

    No waiting for manual reports: business and conversational data always up to date.

  • More analytical value

    Dashboards and AI analysis are more powerful when they draw on every source.

  • No rework

    One integrated source removes duplicate data, errors and hours of reconciliation.

How it works

  1. 1

    Create a token

    The admin generates an API token with scoped permissions from the console.

  2. 2

    Connect your sources

    Your CRM, ERP or BI sends and queries data via REST API, or you upload files and databases.

  3. 3

    Combine the information

    Business data sits next to each customer’s conversations and history.

  4. 4

    Analyze in one place

    Dashboards, reports and AI analysis run on the consolidated information.

Features

  • Secure REST APIs

    Integrate CRM, ERP and BI with token authentication and per-resource permissions.

  • Managed tokens

    Create, name and revoke tokens from the console, each with just the permissions it needs.

  • Customers and leads

    Create and update customers, contacts and leads from external systems or web forms.

  • Operational data

    Record per-customer events from your systems and query their aggregates.

  • Files and audio

    Upload files, audio and your own databases to analyze them with AI on the platform.

  • Metrics for your BI

    Query campaign delivery results and operational metrics from your dashboards.

Use cases

  • Banking

    Risk, CRM and conversations together for portfolio analysis.

  • Retail

    Sales and conversations combined to analyze conversion.

  • Telecommunications

    Tickets, provisioning and conversations to measure service quality.

  • Healthcare and education

    Patient or student history next to their conversations to improve the experience.

Frequently asked questions

How does the API authenticate?

With a token sent in a header, generated from the console with the permissions you choose.

Can I revoke access?

Yes. Each token is revoked independently, without affecting other integrations.

What data can I integrate?

Customers, contacts, leads, tickets and operational events, plus files and your own databases.

Does the data reach my dashboards?

Yes. External sources feed your dashboards alongside conversational data.

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Decide with all your data on one platform

We’ll review your data sources and show you how to integrate them with OneMarketer.

Request your demo