Reach & Engage Reach & Engage

Bulk campaigns that start conversations

Reach & Engage is OneMarketer’s bulk messaging module: segment, personalize and launch campaigns over WhatsApp and other channels, and turn every reply into a business opportunity.

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Bulk campaigns that start conversations

We have advised major brands in 16 countries

  • Abbott
  • AFP Capital
  • AFP Habitat
  • Avon
  • Banco General
  • Banco Promerica
  • Caja Los Andes
  • Cargo Expreso
  • Castaño
  • Cencosud
  • Chilexpress
  • Claro
  • Coca-Cola Andina
  • D&C
  • Econorent
  • Entel
  • Froneri
  • Global Bank
  • Izipay
  • LATAM Airlines
  • L'Oréal
  • Mallplaza
  • Manpower
  • Niu
  • Posadas
  • RAC Asistencia
  • Ripley
  • Simmons
  • SMU
  • SURA
  • Telefónica
  • Transbank
  • Tur-Bus
  • Universidad de Las Américas
  • Universidad Tecnológica del Perú
  • Vivo
  • WOM

Why your marketing team needs Reach & Engage

  • Smart segmentation

    Send personalized messages by profile, history or customer segment to lift conversion.

  • 100% automated

    Schedule campaigns, discounts and promotions that go out on their own at the time you choose.

  • Real-time measurement

    Reach, delivery, reads and replies for every send, so you decide with data.

  • Multiple channels

    Reach customers where they are: WhatsApp, email with OneMail API, SMS and voice with OneCalling.

How it works

  1. 1

    Load your audience

    Import a list or use a customer source; every column becomes a message variable.

  2. 2

    Pick the template

    Create or reuse a Meta-approved template, previewed exactly as the customer will see it.

  3. 3

    Schedule the send

    Launch now or at the time you set, with a flow ready to handle replies.

  4. 4

    Measure and converse

    Track deliveries, reads and errors live, and route replies to a bot or an agent.

Features

  • Template editor

    Create, customize and preview WhatsApp templates, including carousels with images and videos.

  • Template library

    Marketing, utility and authentication templates ready to submit for Meta approval.

  • Flows for campaigns

    Design the conversation after the send: menus, forms and handoff to an agent.

  • Campaign performance

    A real-time dashboard of each send’s processing, with API notifications.

  • Scheduled sends

    Set the date and time for each campaign and let it run on its own.

  • Opt-out list

    Anyone who asks to stop receiving messages is left out of future sends.

  • Livechat Bridge

    Move campaign replies to a secure web chat and cut Meta’s per-conversation cost.

  • Metrics API

    Your BI or CRM reads each message’s status: queued, sent, delivered, read or failed.

Use cases

  • Banking and insurance

    Payment reminders, renewals and satisfaction surveys.

  • Retail and e-commerce

    Personalized coupons, exclusive discount codes and flash sales.

  • Telco and utilities

    Due-date notices and proactive service notifications.

  • Healthcare and education

    Appointment reminders and post-service surveys.

Frequently asked questions

Do I need Meta-approved templates?

Yes, to start WhatsApp conversations. Reach & Engage helps you create them, submit them for approval and track their status.

Can I personalize each message?

Yes. Every column in your list works as a variable: name, amount, date or any field of your own.

What happens when a customer replies?

The reply can start a bot flow or reach an agent, with the campaign’s context.

Can I send over other channels?

Yes. Besides WhatsApp you can run email campaigns with OneMail API, SMS and calls with OneCalling.

Related products

Turn every send into an opportunity

We’ll show you a real campaign with your templates, your audience and your metrics.

Request your demo