OneMarketer

Social CX

Consolidate customer interactions across different channels in a personalized way with Social CX

BOOST YOUR SALES

Optimize your customer service channels and drive your business forward

Boost your sales to another level and improve your customers’ experience with 24/7 customer service. Lower costs and time with message automation.

ENHANCE YOUR BUSINESS

Send proactive notifications and engage more customers with Reach and Engage

Keep your customers up to date with promotions and news through our Conversational Marketing platform and shoot up your sales.

Keep your customers up to date with promotions and news through our Conversational Marketing platform and shoot up your sales.

PERSONALIZE YOUR CUSTOMER SERVICE

Impact your customers inside
and outside your store with
Whats-Assistant

Serve your customers with a personalized and nimble approach and watch your sales grow.

Serve your customers with a personalized and nimble approach and watch your sales grow.

OneMarketer

What do we do

Multichannel Orchestration: Total flexibility at every touchpoint.

We integrate and centralize your business communication by orchestrating messaging channels like WhatsApp, Instagram, and Facebook, along with the power of Email, SMS, X, and Telegram, plus direct management of Marketplaces like Mercado Libre—all in one place.

Our approach allows for a fluid transition between intelligent automation and human support, optimizing response times and boosting your conversion metrics. We ensure an agile, seamless experience that transforms every interaction into a real sales opportunity.

Digital Solutions Suite

Our Solutions

We offer Social Commerce, Customer Experience, Marketing and Sales solutions. We have omnnichanel automation tools that allows you to streamline your business efficiently

E-commerce Solutions

Conversational commerce solutions

Through our platform we cover the entire Customer Journey process, adapting to different channels.

Our solutions are:

Customer Services & CX

Product suite covering all the customer contact channels to improve the experience, automating responses, offering 24/7 interactions in all channels

Our solutions are:

OneMarketer Labs

We have different types of integrations and modules so that you can operate efficiently and cover all types of needs according to your business, lowering costs and management time.

Our solutions are:

We are present in these

Industries

Retail

Offer multiple channels and speed up the resolution of queries on your website, WhatsApp, Facebook Messenger and Instagram, improving your online sales

Financial & Banking

Integrate all your systems, save costs and streamline daily financial operations

Telecommunications

Provide instant support, attend claims and queries every day of the year and at all times, while reducing customer service costs.

Tourism and Transportation

Automate responses and enable on demand self service with our solutions for airlines, hotels, airports and tourism companies

Retail

Offer multiple channels and speed up the resolution of queries on your website, WhatsApp, Facebook Messenger and Instagram, improving your online sales

Financial & Banking

Integrate all your systems, save costs and streamline daily financial operations

Telecommunications

Provide instant support, attend claims and queries every day of the year and at all times, while reducing customer service costs.

Tourism and Transportation

Automate responses and enable on demand self service with our solutions for airlines, hotels, airports and tourism companies

Customers

Trust us

Testimonies

Thanks to the joint work, we have accomplished a direct, timely and fluent communication with Latam's Black Signature passengers, which has allowed us to significantly improve our premium customers' experiences.

Carla Gasaly | Head of LATAM Pass Financial Alliances at LATAM Airlines Industry - Tourism & Transportation

Testimonies

Thanks to OneMarketer we have been able to migrate several transactions to WhatsApp, enhancing a remote channel that is now a priority and has helped us cut down operating time and streamline processes. They have also supported us at every level, from innovation to a high level of support.

Carlos Neira | Systems Development Assistant Manager, Caja Los Andes Industry - Financial & Banking

Numbers

OneMarketer in numbers

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Years in the Road

+ 0

Countries have our technology

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Industries

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Clients have trusted us

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Messages traded per month

Strengths of our solutions:
Turn inquiries into customers with our solutions

Customizable

Our solutions are tailored to any needs and industry in a flexible manner.

Innovative

We are dynamic and driven by the digital transformation of processes. First to become WhatsApp Business Partners

Scalable

Solutions tailored to communications, marketing and market trends

Simple

Our solutions’ time to market is fast and easy to implement in any type of organization.

Robust

We have a solid and powerful structure
capable of processing high volumes of data, offering
a competitive advantage

Customizable

Our solutions are tailored to any needs and industry in a flexible manner.

Innovative

We are dynamic and driven by the digital transformation of processes. First to become WhatsApp Business Partners

Scalable

Solutions tailored to communications, marketing and market trends

Simple

Our solutions’ time to market is fast and easy to implement in any type of organization.

Robust

We have a solid and powerful structure
capable of processing high volumes of data, offering
a competitive advantage

OneMarketer

Social CX

BOOST YOUR SALES

Optimize your customer service channels and drive your business forward

ENHANCE YOUR BUSINESS

Send proactive notifications and engage more customers with Reach and Engage

PERSONALIZE YOUR CUSTOMER SERVICE

Impact your customers inside and outside your store with Whats-Assistant

OneMarketer

What do we do

Digital Solutions Suite

Our Solutions

E-commerce Solutions

Customer Services & CX

OneMarketer Labs

Industries

Retail

Financial & Banking

Telecommunications

Tourism and Transportation

Retail

Financial & Banking

Telecommunications

Tourism and Transportation

Trust us

Testimonies

Testimonies

OneMarketer in numbers

Strengths of our solutions: Turn inquiries into customers with our solutions

Customizable

Innovative

Scalable

Simple

Robust

Customizable

Innovative

Scalable

Simple

Robust

News & Blog

The end of the traditional funnel: Why companies still selling in a straight line have already lost

AI on WhatsApp: How to sell, respond and learn in real time

OneMarketer Voice Channel: Integrate smart phone calls into your omnichannel strategy

Social CX: The key to omnichannel customer service in 2025

Automation: How to provide customer service without losing the human touch

History and impact of the Internet in the modern world

The Digital Signature revolution: How businesses are transforming their customer relationships

WhatsApp Business: The communication revolution your company needs

The power of recarting: How to recover lost sales and boost your ecommerce revenue

Touchpoints: The formula for an unforgettable experience

Biometric Verification: A mind-blowing tool

Customer Service Security: WAF, CAPTCHA

Learn about WhatsApp Flows and their benefits

Implement WhatsApp Flows for live identity verification

The customer’s voice: Unlocking insights with WhatsApp Flows surveys

Customer Service Future: Multilingual Tools

Technology and customer service: how to adapt to each generation

Empowering chatbots with generative artificial intelligence

Evolution of e-commerce with generative artificial intelligence and WhatsApp

The impact of omnichannel customer service on sales growth

Meta AI: the virtual assistant of the future is already here

Generative Artificial Intelligence: OneMarketer Business Session

The evolution of the call center and digital attention in telecommunications

The Generative Artificial Intelligence ecosystem grows stronger: Google presents Gemini

Building trust in the digital channel for the sale of financial products

Financial Industry: Indicators you can’t afford to overlook

Customer service: Innovations to simplify policies and insurance

Conversational Commerce: How to measure the success in banking

Banking 4.0: The Digital Transformation of the Financial Sector

Transform your business with automated conversational bots

How to digitize your sales team in 2024

New technologies as facilitators of the customer journey

Leads in Meta’s sights

How to improve the contactability with my users?

Challenges for e-commerce in 2024

Artificial Intelligence: It’s Time to Get Involved

Automate scheduling confirmation: an efficient and cost-effective solution for your business

Interactive management with Social CX: Take advantage of the additional resources of WhatsApp

You can now offer reservations or purchases of services on WhatsApp. Do you know how?

Maximize your sales this holiday season directly on WhatsApp

Impact your customers inside
and outside your store with
Whats-Assistant

Strengths of our solutions:
Turn inquiries into customers with our solutions